AI and agentic consulting.
Seros is a consulting firm that specialises in putting AI, and AI agents in
particular, to work inside a business. We start with advice, in writing. Where the advice says
build, we build it to a fixed scope, with people approving every consequential step an agent takes.
Advise
AI strategy and readiness assessment
A short, fixed-fee engagement. We interview the people doing the work, map the processes,
and deliver a written assessment: where AI and agents pay off, where they do not, the data and
security risks, the vendors worth considering, and a sequenced plan with a cost for each step.
You own the document whether or not we build anything.
Advisory retainer
A monthly allowance of senior hours for leaders who need a straight answer on AI. It covers vendor
and model evaluation, architecture review, pilot design, policy for staff use of AI, and
coaching the team that will own the systems.
Build
Agentic workflow automation
AI agents that carry out multi-step work across your tools: triaging inboxes, preparing quotes,
reconciling records, chasing follow-ups. Each agent has a defined scope, a record of every action,
and a person who approves anything consequential before it happens.
AI-native custom CRM
A CRM shaped to how you actually sell and serve, instead of the other way round. AI drafts
follow-ups, summarises accounts, flags stalled deals and suggests next steps. It is connected to
email, calendar and the systems you already use, and deployed where you control the data.
Custom builds and integrations
The internal tools, portals and back-office workflows underneath, plus the integrations that
join your systems so a fact is entered once. Fixed scope, weekly demos, code in your repository.
Care plan
A monthly retainer after delivery: model and dependency updates, monitoring of agent behaviour
and cost, security updates, a named contact for breakage, and a fixed allowance of change hours.
How we put agents to work
An agent may propose, draft and prepare; a person decides anything that moves money, contacts a
customer, or changes a record of consequence. Every action is logged. We will tell you plainly when
a problem does not need a model at all. That answer is free, and it is often the right one.
How an engagement runs
- Scoping call. Thirty minutes. You describe the problem, we say whether we
are the right people to solve it.
- Readiness assessment or discovery. A short paid engagement that ends in written
advice, and for a build, a specification and a fixed price.
- Build. Fixed scope, weekly demo, work visible in your repository.
- Handover. Documentation, credentials, and a walkthrough with your team.
The code is yours.
- Care plan. Optional. Monthly, cancellable.
What we do not do
Staff augmentation by the body. Open-ended time-and-materials projects with no written scope.
Fully autonomous agents that act on customers or money with no person in the loop. Marketing sites.
Anything where nobody on your side owns the outcome.